Eurostars Monte Real Hotel Madrid, Madrid - Reviews, Room Options & Prices 2025

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About the Hotel

Arroyofresno, 17, Madrid, Spain, 28035

The 4-star Eurostars Monte Real, a luxurious boutique hotel in the exclusive Puerta de Hierro residential district, features a wellness center, 24-hour front desk, and nine meeting rooms across 10764 ft² of private gardens.

Spacious Terrace Rooms

The Eurostars Monte Real offers 72 outward-facing rooms with private terraces. Suite rooms span 538 ft² with separate lounges, while Junior Suites feature 484.5 ft² of space including dressing rooms and king-size beds.

Garden View Dining

El Ventanal restaurant serves Mediterranean cuisine with seasonal ingredients, providing panoramic garden views. The venue operates Monday through Friday from 1:00 PM to 11:00 PM.

Business Meeting Facilities

Nine fully-equipped meeting spaces overlook private gardens. The hotel provides projection screens, plasma monitors, video conferencing equipment, and simultaneous translation services.

Central Transport Links

A new tunnel connects Hotel Monte Real to Paseo de la Castellana at Plaza Cuzco in under 10 minutes. The property sits 18.5 miles from Adolfo Suarez Madrid-Barajas Airport and 6.5 miles from Atocha.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

2 persons

30 m²

Bed options:

3 Single beds

Shower

Heating

room details

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Junior Suite

Max:

2 persons

30 m²

Bed options:

2 Single beds

Garden view

Heating

Balcony

room details

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Double Room

Max:

2 persons

25 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Madrid 4.3 mi

Airports

Adolfo Suarez Madrid-Barajas (MAD) 16.1 mi

Train

Chamartin Station 3.2 mi

Metro stations

Avenida de la Ilustracion Metro 1.4 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious Suite

“I was fortunate enough to be upgraded to a suite with a fantastic lounge area, a separate bedroom, and a stunning bathroom that had both a shower and a bathtub. The suite was huge and well-appointed, making my stay incredibly comfortable.” view full review

Delicious Breakfast

“The breakfast buffet was a good experience! They offered a variety of foods, including healthy options like fruits and gluten-free snacks. Although I wish there had been fresh juice, everything else was good and made my mornings enjoyable.” view full review

Luxurious Bathroom

“The bathroom was one of the highlights of my stay. It was incredibly spacious with modern fixtures, and I loved having both the shower and a bathtub. The thoughtful design made it feel like a mini-spa where I could relax.” view full review

Relaxing Terrace

“The outdoor terrace in front of the garden area was simply divine. It created an oasis of relaxation where I could unwind and enjoy the serene atmosphere. It was the perfect spot to sit back, relax, and embrace the tranquility.” view full review

General

Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Elevator
Barber shop

Sports & Fitness

Golf course

Services

Room service
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Snack bar

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Garden area

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Hi-Fi
AM/FM alarm clock

Room decor

Parquet floor

Location

Arroyofresno, 17, Madrid, Spain, 28035

Map view

street view

Arroyofresno, 17, Madrid, Spain, 28035

City landmarks

Soccer Stadium

Santiago Bernabeu Stadium

3.2 mi

Casinos

Gran Via

4.3 mi

Palace

Royal Palace of Madrid

4.2 mi

Camino Fuencarral 78

Antiguo Hospocio

2400 ft

Centro de Tecnificacion de Golf

4100 ft

Club Tejar de Somontes

1.1 mi

Nido de ametralladora

2100 ft

Golf Course

Real Club Puerta de Hierro

1.4 mi

Parroquia San Rafael

3400 ft

Centro Nacional de La RFEG

1.4 mi

Avenida Monforte de Lemos

North Park

2.0 mi

Golf Course

Centro Nacional de Golf

4100 ft

Iglesia Evangelica Pentecostal Salem

4500 ft

Parroquia San Victor

5100 ft

Calle Rascafria 3 Montecarmelo

Club Hipico Montecarmelo

1.5 mi

Carr Madrid-El Pardo

Corredor Ambiental del Rio Manzanares

1.2 mi

Iglesia de la Cena del Senor

1.3 mi

Puerta de Hierro

1.3 mi

Museums

Museo Sorolla

3.8 mi

Church

Parroquia Santa Angela de la Cruz

1.2 mi

El Fresno

1.2 mi

Iglesia San Juan de Sahagun

1.2 mi

Parroquia de San Eloy

1.2 mi

Calle de Ferraz

Temple of Debod

3.8 mi

Church

Parroquia San Gabriel Arcangel

1.3 mi

Museo Postal y Telegrafico

1.5 mi

Paseo del Pintor Rosales

Templo de Debod

3.8 mi

Centro Comercial Penagrande

1.3 mi

Nearby

Church

Capilla de Santo Domingo de la Calzada

400 ft

Church

Parroquia Bautismo del Senor

2000 ft

Restaurants

Dspot

400 ft

Calle Arroyofresno 19 Puerta de Hierro

Reviews and Ratings

Feedback from previous guests about their experience.

54%

enjoyed the hotel and would happily stay again

5.4/10

Guest rating

Rooms

6.4

Location

5.8

Service

8.0

Dining

5.4

Juliet

United Kingdom, March 2025

5.4/10

I had a mixed experience at Eurostars Monte Real. While the staff were notably helpful, which I appreciated, the condition of the facilities and the quality of the food left a lot to be desired. I was disappointed with the cleanliness and the temperature issues in my room during my stay. It might be an option for a quieter retreat outside the city center, but there are definitely some drawbacks to consider.

Rooms

6.0

My room had a nice view and was tidy, but the cleanliness was lacking with dirty windows and peeling wallpaper. The beds were also uneven, causing disturbances at night.

Service

8.0

I found the front desk staff, like Adrian and Magda, to be extremely friendly and eager to assist, which was a bright spot in my stay.

Location

5.0

The hotel's location is decent for those visiting nearby business schools, but it felt isolated for exploring Madrid without a car. It’s not close to restaurants or metro stations.

Dining

5.0

Breakfast was often cold, and I noticed the lack of variety in tea options. The dining experience could use improvement as it felt rather basic and uninviting.

Facilities

5.0

The gym was outdated with minimal equipment, and the overall atmosphere inside felt too chilly and uncomfortable at times.

Scarlett

United Kingdom, December 2024

6.8/10

I had mixed feelings about my stay. The hotel design was tasteful and clean, and the staff were genuinely helpful and friendly. However, I faced issues like no hot water one morning and the bathroom setup was less than ideal. Overall, it had great potential but also needed improvements.

Rooms

8.0

I found my room spacious and comfortable, although the old chair upholstery could use an upgrade. The lack of coffee-making facilities was a bit disappointing.

Service

9.0

The staff were extremely helpful, even going above and beyond to assist me during my stay. They truly made my experience better despite the hotel’s shortcomings.

Location

6.0

While the hotel is not centrally located, it was quiet and served my business needs well. I appreciated being close to public transportation options.

Dining

7.0

Breakfast offered a reasonable selection, but there were shortcomings like the lack of a hot section for food which could've made it better.

Facilities

5.0

Facilities like wifi worked well, but I noticed some basic amenities, like a coffee pot in the room, were missing. The overall setup felt dated.

Naomi

United Kingdom, December 2024

5.2/10

During my stay at Eurostars Monte Real, I found the staff to be incredibly friendly and helpful. however, my experience was marred by issues like inconsistent hot water and subpar dining options. The hotel's design was pleasing and the surroundings were attractive, yet the discomfort from the cold atmosphere in common areas left much to be desired.

Rooms

6.0

My room was spacious and clean, with comfortable beds. although, I noticed some grungy chairs and peeling wallpaper that detracted from the overall appeal.

Service

8.0

The staff were exceptionally accommodating, always trying to assist me. I appreciated their efforts, especially when one ran around to find me a bobby pin for my hair.

Location

6.0

I found the location convenient for bus access to city sights. though I wouldn't say it was ideal for leisurely walks in the area.

Dining

5.0

The food was below expectations. for instance, my room service dinner presented raw chicken, and the breakfast lacked variety, often served just warm.

Facilities

5.0

While the hotel had some decent amenities, I found its gym outdated and the restaurant lacking. it was disappointing that I couldn't enjoy coffee after 11 am.

William

United Kingdom, November 2024

5.2/10

My stay at Eurostars Monte Real was quite disappointing. While the staff were genuinely helpful and kind, the overall quality of the hotel fell short of expectations. The rooms, although spacious, had cleanliness issues, and the food wasn't up to par. The location was somewhat inconvenient unless you had a car.

Rooms

6.0

The room I stayed in was spacious but not as clean as I'd hoped. The terrace windows were dirty, and the shower glass had not been cleaned properly. The uneven beds made sleeping a bit uncomfortable for me.

Service

8.0

The front desk staff were extremely helpful, especially the wonderful Magda, who assisted me during a particularly stressful travel moment. Their friendliness made my experience a bit better.

Location

5.0

The hotel's location was somewhat lacking, being in a residential area with no restaurants nearby. It's not easy to get into the city center without a car, and I found it a bit isolated.

Dining

5.0

Breakfast was okay, but I found it frustrating that the food was often just warm instead of hot. Additionally, the lack of variety in the tea selection was a bit of a letdown.

Facilities

5.0

The facilities left something to be desired. The gym was outdated, with only one very old treadmill. The restaurant was also quite chilly, which didn't make dining enjoyable.

Colin

United Kingdom, November 2024

5.2/10

My stay at Eurostars Monte Real was a mixed bag. The location was serene and just a short distance from El Pardo, which I appreciated. However, I was genuinely disappointed with the overall quality of the hotel and its services. While I found the staff to be helpful, the facilities and amenities left much to be desired.

Rooms

6.0

The room was spacious and generally clean, but I faced a few issues like peeling wallpaper and a lack of hot water during my stay. Comfort of the bed was a redeeming quality.

Service

7.0

The front desk staff were quite accommodating, especially Adrian, who spoke fluent English. However, communication could be challenging with some staff members due to language barriers.

Location

7.0

I enjoyed the peaceful location near El Pardo, which had its charm. It was also convenient for getting around with easy access to public transportation, though it was a bit far from central Madrid.

Dining

5.0

Breakfast was rather basic and could use more variety. The food quality was average, as meals tended to be served lukewarm.

Facilities

5.0

The gym was underwhelming, with outdated equipment, and the overall lack of comfortable communal areas was disappointing. I also struggled with the absence of a porter for luggage.